Welcome to IX7 Game (https://ix7games.co) (“Platform”, “we”, “us”, “our”). By accessing, registering, or playing on our Platform, you agree to be bound by these Terms & Conditions (“T&C”). If you do not agree, please do not use our Platform.
1. Eligibility – Who Can Play
You may register and play on IX7 Game only if:
- You are 18 years of age or older.
- You are a legal resident of India (or accessing from a jurisdiction where online skill gaming is legal).
- You are not a resident of any Indian state where online real-money gaming is prohibited (including but not limited to: Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Sikkim, Gujarat – check your local laws).
- You have not been previously banned or suspended from our Platform.
- You are not an addict or self-excluded gambler.
Violation of eligibility will result in immediate account termination and forfeiture of any winnings.
2. Account Registration
- You must provide accurate, complete, and current personal information (name, mobile number, email, date of birth, location).
- One account per person. Duplicate accounts will be suspended and merged.
- You are solely responsible for keeping your login credentials (username/password/OTP) confidential.
- You are fully liable for all activities conducted through your account. Notify us immediately of any unauthorized access at: support@ix7games.co
- We reserve the right to verify your identity (KYC) at any time by requesting government ID (Aadhaar, PAN, Voter ID, Driver’s License).
3. Real Money – Deposits, Gameplay & Withdrawals
3.1 Deposits
- Minimum deposit amount: ₹XXX (specify your amount, e.g., ₹100).
- Accepted payment methods: UPI, Paytm, Google Pay, PhonePe, NetBanking, credit/debit cards, and other methods as shown on the deposit page.
- Deposits are credited instantly in most cases. If delayed, contact support with transaction ID.
3.2 Gameplay Rules
- All games (Teen Patti, casino games, etc.) follow pre-defined rules displayed inside each game lobby.
- Results are generated using a certified Random Number Generator (RNG) . No manipulation is possible.
- In case of a technical error or disconnection, the game outcome determined by our server logs is final.
3.3 Withdrawals
- Minimum withdrawal amount: ₹XXX (e.g., ₹200).
- Maximum withdrawal per day/week/month: As per plan (specify, e.g., ₹50,000/day).
- Withdrawal processing time: 24–72 hours after approval.
- KYC verification is mandatory before first withdrawal.
- Withdrawal method: Same as deposit method wherever possible (anti-money laundering policy).
- Processing fee: Applicable as shown at withdrawal page (e.g., ₹10 + GST).
- Winnings from bonus money have wagering requirements (see Section 4).
3.4 Account Balance
Your account shows:
- Cash Balance (real money you deposited + winnings) – withdrawable.
- Bonus Balance (promotional credits) – not withdrawable directly; convertable after wagering.
- Withdrawal requests are processed only from Cash Balance.
4. Bonuses & Promotions
- Each bonus/promotion has its own terms (wagering requirement, validity period, game restrictions).
- Standard wagering requirement for welcome bonus: 10x–20x deposit amount (example).
- Bonus expires if not used within specified days.
- Abuse of bonuses (multi-accounting, bonus hunting) will result in forfeiture of bonus and winnings.
- We reserve the right to revoke, modify, or cancel any promotion at any time without prior notice.
5. Prohibited Activities
You shall not:
- Use multiple accounts or create fake identities.
- Use any bots, scripts, hacks, cheats, or third-party software to manipulate gameplay.
- Collude with other players.
- Exploit any bug or glitch for unfair advantage – report it instead for a reward.
- Abuse customer support or other players.
- Use abusive language, hate speech, or offensive behavior inside chat/games.
- Engage in money laundering – depositing and withdrawing without genuine gameplay.
- Be a chargeback fraudster – reversing a payment after receiving winnings.
Penalties: Account suspension, forfeiture of balance, permanent ban, legal action, and reporting to law enforcement.
6. Fair Play & Dispute Resolution
- All game histories are recorded for minimum 90 days.
- If you believe a game outcome is unfair, raise a ticket within 24 hours of the game ending. After 24 hours, the outcome is considered accepted.
- Our decision based on server logs and game history is final and binding.
7. Fees & Charges
- Deposit fee: None (unless payment gateway charges apply).
- Withdrawal fee: As displayed (e.g., ₹10 + 18% GST per withdrawal).
- Inactivity fee: After 180 days of no login, we may charge ₹50/month maintenance fee until balance reaches zero.
- Chargeback fee: ₹500 + full recovery of reversed amount.
8. Account Suspension & Termination
We may suspend or terminate your account immediately if:
- You violate any T&C.
- You provide false KYC documents.
- You are found cheating or colluding.
- You request self-exclusion (Responsible Gaming).
- Legal or regulatory requirement.
Upon termination:
- Real cash balance (if genuine and not from fraud) may be returned after deduction of fees.
- Bonus balance is forfeited.
- You cannot create a new account.
9. Limitation of Liability
To the maximum extent permitted by law:
- IX7 Game is not liable for any financial loss, emotional distress, or any damages arising from your use of the Platform.
- Our total liability to you for any claim shall not exceed the total net deposits made by you in the last 30 days.
- We are not responsible for internet failures, device issues, payment gateway delays, or bank processing times.
10. Intellectual Property
- The platform, software, graphics, logos, game designs, and content are owned by IX7 Game or its licensors.
- You may not copy, reverse-engineer, redistribute, or resell any part of our Platform without written permission.
11. Amendments to T&C
We may update these T&C at any time. Changes will be posted here with a new “Last Updated” date. Continued use after 7 days of posting means you accept the changes. Material changes (e.g., withdrawal rules) will be notified via email or SMS.
12. Governing Law & Jurisdiction
These T&C are governed by the laws of India. Any disputes arising from these T&C or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Mumbai / New Delhi].
13. Grievance Officer
As per the Information Technology (Intermediary Guidelines) Rules, 2021, our Grievance Officer is:
Email: grievance@ix7games.co
Response time: Within 24 hours (working days), resolution within 30 days.
14. Complete Agreement
These T&C, together with the Disclaimer, Privacy Policy and Responsible Gaming Policy, form the entire agreement between you and IX7 Game.
15. Contact Us
For T&C-related queries:
Email: legal@ix7games.co